Shipping Policy
Gifts A'la Mode currently ships to the United States (including
Alaska and Hawaii) and Canada, only. We do not ship to Guam, Puerto
Rico, U.S. Virgin Islands or any other U.S. territories or
protectorates.
Items ordered through the online store may be picked up at the Austin,
Texas location, with prior approval.
Shipping Information
If you order multiple items, every effort will be made to combine
items into one carton.
Unless prior arrangements are made, all items will be shipped via BEST
WAY AVAILABLE.
Please allow 2-3 business days for your item to be shipped, after the
order is received.
Shipping Business days are Monday through Friday, excluding holidays.
********
REDUCED SHIPPING RATES CONTINUED FOR 2021..! *********
Thanks to our increased shipping volume, our shipping costs have
remained low, so we are able to pass these savings on to YOU! FREE
SHIPPING on all orders. Shipping will be by BEST WAY AVAILABLE. If
you require EXPEDITED SHIPPING, additional rates will apply.
Processing
& Handling Fee
A Processing &
Handling Fee of only $5.00 will
be added to the total cost of the order. This $5.00 fee will be
charged PER ORDER, regardless of how
many items are in the order.
Online Payment Information
Gifts A'la Mode currently accepts Visa, Master Card, American
Express, Discover or Debit Cards for payment on items ordered through
our online store. You may also use your PayPal account.
We will also accept personal checks, Bank/Certified Checks and U.S.
Money Orders. If you pay by check or money order, please allow extra
up to to ten (10) days for your payment to clear the bank. Payment
must clear the bank, prior to the shipment of your order.
All payments are verified through Authorize.net and will be processed
prior to shipping.
Your online account and payment information is transmitted via a
secure link provided through Comodo. You may receive a Popup
Notification that the page contains both secure and insecure items.
Please rest assured that ALL Account and Bank information will
be transmitted via a secure link. We do not accept cash or foreign
currencies.
Returns
Gifts A'la Mode wants your online shopping experience to be a
pleasant one. Therefore, we ask that you please select you items
carefully. All items sold on this website are shipped directly from
our store and are inspected prior to shipment. Every effort is made to
insure that your item is of top quality. Should you decide that you
are not satisfied with your purchase, Gifts A'la Mode will refund the
purchase price of the item(s), provided that:
a) You notify Gifts A'la Mode, either in writing or by e-mail, within
fourteen (14) days of your receipt of the item, that it is your desire
to return said item;
b) That the item is in like new condition, is in the original box and
contains all instructions, certificates, etc.;
c) That shipping and handling costs of the return be paid for by the
buyer.
Gifts A'la Mode does not currently charge an inventory or restocking
fee.
In the event an item that you ordered arrives damaged, contact the
shipping company that delivered the item as soon as possible, to file
a claim. If there is visible damage to the shipping container, please
be sure and retain the container, to support your claim. Feel free to
contact us, should you desire our help with your claim.
If you believe that an item that you purchased is defective, please
contact us. Should Gifts A'la Mode determine that the item is in fact
defective, we will, at our sole discretion, repair or replace the
item.
If the item can not be repaired and no replacement is available, we
will refund the purchase price, subject to our refund policy outlined
below.
Absolutely no returns will be allowed, without prior written
authorization.
Shipping on ALL returned items, except those that have been determined
to be defective, will be at the customers expense, unless prior
arrangements are made.
Refunds
Refunds will be made by company check or by crediting the buyer's
credit card/debit card account, at our sole discretion
No cash refunds.